Do you accept insurance?
Yes. We are in-network and currently accepting new patients with the following PPO policies:
- Blue Cross and Blue Shield/ Bridgespan (Preferred Network, not Legacy, Mid-Valley, My Choice NW, or WVHS)
- Providence (Signature Network, not Choice)
- Aetna (including Meritain and GEHA)
- United / UMR
- Moda (Connexus Network, not Synergy)
We are not "in plan" for health plans that require a "medical home," nor do we participate with HMO plans, Trillium, OHP, or any form of Medicaid. We cannot accept patients with Medicaid as primary or secondary insurance. It is against our Medicare contract to accept cash payments from patients who qualify for state or federal medical assistance programs, so we cannot treat you even if you are willing to pay cash.
Please read your insurance card. If your card says, "HMO" or "medical home", we are not covered by your plan even though we may be "in network" for that insurance company. If your card says "PCP required", please call your insurance company to designate Dr Gutierrez as your PCP BEFORE your visit. We are not accepting patients with OMIP plans.
It is the patient's responsibility to understand his/her own health plan, and to verify with their insurance that an office visit to Dr Gutierrez is covered. The patient will be fully responsible for charges that insurance does not cover.
Do you accept Medicare and Medicaid (OHP) patients?
We see Medicare patients. However, we are not accepting new patients with original Medicare, MedAdvantage or Medigap plans. Also, we are not accepting new patients with Medicare as their secondary insurance.
We do not have assignment from Medicaid/OHP. Due to contract restrictions, we cannot see these patients on a self-pay basis nor bill patients for whom OHP/Medicaid is secondary insurance.
What payment methods do you accept for copays and out of pocket expenses?
We accept cash, check, AMX, Discover, MC and VISA and contactless payments (eg Apple Pay). We can process HSA/FSA debit cards that show the MC or VISA logo. If you would like a payment plan, please set up a PayPal Credit account. We will send you an electronic PayPal invoice which should be paid in full through PayPal Credit upon receipt. Financing is not provided by our office.
Do you process Worker's Comp and/or Motor Vehicle Collision claims?
We will process claims for our existing patients. We will not open claims for new patients. If your case requires a lot of administrative processing (paperwork), you will be better served in a larger medical group with more office staff.
I'm sick. Can I get in to see you today?
YES! Established patients are guaranteed same day appointments for urgent care on days that the office is open. If you are an established patient, call the doctor's phone off hours and on weekends. He will see you if at all possible.
Do you offer sliding scale or discounted rates?
If you are seeking an opportunity to see Dr Gutierrez at low or no cost, he provides pro bono services in the community, not through his private practice.
Do you provide immunizations?
We do not stock vaccinations in our office. Dr Gutierrez provides immunization education and refers patients to Lane County Public Health or a pharmacy.